Volunteer assisting Redlands Chamber of Commerce in app enhancement, needs assessment, and Business Analyst reporting

The Redlands Chamber of Commerce, California, is a business resource to advocate for its membership and seeks to promote and support the City of Redlands through workforce, economic and leadership development. Incorporated in 1893, the Redlands Chamber of Commerce provides a service for local business and professionals looking to improve their business and build a better community. In 2024, more than 500 businesses are members of the Chamber and are involved in their programs that focus on business assistance, community development, and community promotion.

Redlands Chamber of Commerce needed an interactive web map/app to put on their website to highlight the businesses that are part of the Chamber. They also requested assistance in creating Business Analyst reports for the 23 different business categories to give to their members to better inform them about the residents of Redlands and the 15-minute drive time around it. Hannah Ritter (nee Bubacz), a volunteer from Milwaukee, Wisconsin, was selected for this project.

The Chamber provided a spreadsheet of businesses that was uploaded onto ArcGIS Online as the base dataset for the Membership web app. The map was then formatted to show the different levels of membership through logos and symbology. Filter was also enabled for users to search by the type of business. 

The different types of businesses that are shown as the filters in the web map were used to create customized Business Analyst infographic reports for members of the Chamber to learn more about the community around them. The reports used data provided by Esri with Redlands, California as the focus with a 15-minute drive time included. The reports included data such as demographics, preferences, survey answers, and what is in the area.

Project completed.